HELP & SUPPORT
Delete my account
Request removal of your account and data.
What happens
- Our team checks the request comes from your signed-in account.
- We remove your sign-in, shop, products, pictures, customers and orders.
- Payment and subscription records may be kept where the law or payment disputes require it.
- Backups and copies held by Paystack, Google, WhatsApp or Telegram may remain for a time under their own rules.
- Deletion is done by our team, not instantly. Track progress in My requests.
Want a copy of your records first? Say so in your message.
Please sign in first
We need to know which account this is about, so requests can only be sent while signed in. This keeps your tickets private.
Sign in