Help Centre

1. Open the Sign in page from Settings or the demo banner.
2. Tap “Continue with Google”, or type your email and password.
3. New here? Tap “Create account”, enter your full name, email and a password of at least 8 characters.
4. Open the confirmation email and tap the link, then sign in.

Related: Recover a forgotten passwordChange account details and log out

1. On the Sign in page, type your email.
2. Tap “Forgot password?”.
3. Open the email we send and tap the link.
4. Type a new password (at least 8 characters) and save.

If you signed up with Google, use “Continue with Google” instead — you may not have a password.

Related: Create an account and sign in

1. On My shop, tap “New product”.
2. Add a picture (see the next articles).
3. Type the product name and selling price.
4. Add colours, sizes or a short description in the details box.
5. Tap Save. Your product appears in My products.

Related: Upload a product picture from your phoneUpload a picture from a computerCreate a product advert

1. In the new product form, tap the picture box.
2. Choose Camera to take a new picture, or Gallery to pick one you already have.
3. Wait for the picture preview, then save the product.

Pictures are made smaller automatically so they upload faster on mobile data.

Related: Add a new product

1. In the new product form, click the picture box.
2. Pick a JPG, PNG or WEBP picture from your files.
3. Check the preview, then save.

Related: Add a new product

1. Name: what customers call it, e.g. “Ladies leather handbag”.
2. Price: the selling price in Naira. For a price slash, also enter the old price.
3. Colours, sizes and description: type them in the details box, e.g. “Black, brown · sizes 38–44”.
4. Quantity: how many you have. It goes down when you record a sale.

Related: Add a new product

1. Open a product and tap Share.
2. The advert is written from your saved product and shop details (product, price, colours, market, phone).
3. Check it is correct before you send it.

Missing details show a reminder instead of invented information. Add them in Settings.

Related: Add your market, shop location and phoneShare an advert with the real picture to WhatsApp

1. Open Settings.
2. Under “Contact phone number”, type your Nigerian number and save. It is marked unverified — no SMS is sent.
3. Make sure your shop location is saved so adverts show your market.

Related: Create a product advert

1. Tap Share on a product, then tap WhatsApp.
2. If your phone supports it, the share menu opens with the picture and advert together — choose WhatsApp and a contact.
3. If not, the picture downloads and WhatsApp opens with the text only. Tap the attach (📎) button and choose the downloaded picture.

Whether the picture attaches depends on your phone and browser. Most Android and iPhone browsers support it; many computers do not.

Related: Share products to Telegram

1. Tap Share on a product, then tap Telegram (next to WhatsApp).
2. Choose Telegram in the share menu if it appears.
3. If only text arrives, attach the downloaded picture yourself.

Related: Share an advert with the real picture to WhatsApp

1. Open My products.
2. Use the tabs All products, New arrivals and Price slash.
3. Search by name. Tap the pencil to edit a product.

Related: Add a new product

1. My customers → “Add customer”: name, phone, location.
2. On a product, tap “Sold”, or go to My orders → “New order”.
3. Choose the customer, quantity and how much was paid.

Related: Track credit sales and payments received

1. If a customer pays part, enter what they paid when recording the sale.
2. Open “Owing & balances” to see who still owes.
3. Tap “Record payment” when more money comes in.

Related: Use payment reminders responsibly

1. On an owing order, tap “Remind” or “AI reminder”.
2. Read the message. AI reminders use only your saved order facts — check them anyway.
3. Edit it if needed, then open WhatsApp and send it yourself. Nothing is sent automatically.
4. Be polite, and do not send reminders too often.

Related: Track credit sales and payments received

1. Open Subscription plans from the menu.
2. Your current plan and its end date are shown at the top.
3. Compare Starter, Business and Premium, monthly or yearly.

Related: Pay for a subscription with PaystackCheck subscription status and payments

1. On Subscription plans, choose a plan and monthly or yearly.
2. Tap the pay button. Paystack’s secure page opens.
3. Pay with card, bank or transfer on Paystack.
4. Your plan activates only after Paystack confirms the payment to us.

Related: Check subscription status and payments

1. Open Subscription plans to see status and end date.
2. Settings also shows your plan in the account box.
3. Keep the Paystack reference from your receipt email if you need help.

Related: Contact support or report a problem

1. Open Help & support from the menu.
2. Choose “Contact support” for questions or “Report a problem” when something is broken.
3. You get a reference number. Check its status any time in “My requests”.

1. Open Settings to see your account and shop.
2. Update your contact phone number there.
3. Tap “Sign out” at the bottom, especially on a shared phone.

1. Sign in, then open Help & support → “Delete my account”.
2. Read what will be removed and what may be kept.
3. Submit the request. You get a reference number and our team processes it.

Deletion is handled by our team, not instantly by the app.